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Privacy Policy

Introduction

Through this Privacy Policy, we inform you about the collection, processing and use of your personal data through the website www.casa.seat (hereinafter, “CASA SEAT” or “Website”).

1.     Who is the data controller of your personal data?

Address: Autovía A-2, Km. 585, Martorell (Barcelona)
Data controller identity: SEAT, S.A., with TAX ID number A-28049161
Mail: seat-responde@seat.es
Data Protection Officer Contact Details: dataprotection@seat.es

2.     How do we use your personal data and what is the lawful basis for processing your personal data?

SEAT, S.A. (hereinafter, ‘SEAT’) will process the personal data by your provided, as well as other personal data that SEAT may have access through the use of the Website and those that derive from their relationship with us, with the following purposes:

1. “Keep me informed” form: Keep you informed about the products and services, programming and contents related to CASA SEAT. These communications may consist of discounts, offers, promotions, raffles, campaigns, etc.

This processing is based on your consent by providing us with your personal data through the form so that we keep you informed. Remind you that, you can withdraw your consent at any time, as well as unsubscribe from the reception of these communications, through the link adapted for this purpose in the communication itself, as well as by sending an email to seat-responde@seat.es

2. Contact form: Manage and respond to the query you send us through this form enabled on this Website; we can get in touch with you via telephone, electronic, even by SMS.

This processing is based on your consent (being you, through the positive act of sending the contact request with us).

3. Event registration form: Manage your request to register for the event organized at CASA SEAT.

This processing is based on your consent (being you, through the positive act of sending the contact request with us).

3. Co-responsibility


SEAT and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (you can find more information about the processing carried out by Facebook on https://www.facebook.com/about/privacy) are Responsible for the joint processing of personal data obtained through the different Facebook tools used on our Website. The purpose of the personal data use is to run advertising campaigns and to improve ad targeting and optimization of delivery of advertising campaigns. The data processed as a result of user interactions through our Website comes from the following sources:

  • HTTP Header information, which includes data about the browser o an app used (for instance, user-agent, regional country settings or language).
  • Website navigation data.
  • Online identifiers, including the IP address, identifiers related to Facebook and the device used (for example, mobile operating systems), as well as information about limited or blocked ad tracking.

To exercise your rights or make a claim to Facebook, please refer to the following page: 
https://www.facebook.com/about/privacy.

4.     What kind of data do we process?

Within the framework of the functionalities and services offered through this Website, and conditioned to the previously indicated purposes, in SEAT process identifying data such as your name, telephone number and email address.

5.     What other recipients will the data be disclosed to?

SEAT may disclose your personal data to third parties in compliance with the legal obligations that apply in each case.
On the other hand, we would like to inform you that in order to provide certain services offered through this Website, we require the support of service providers. These third parties may have access to your personal data even though they will always act in the name and on behalf of SEAT, following our instructions. In no case will these third parties have your personal data for their own purposes.

Specifically, we must point that SEAT contracts its virtual infrastructure according to a “cloud computing” model through Salesforce.com, Inc., an entity domiciled in the United States of America, showing the mandatory prior authorization of the Director of the Agency Spanish Data Protection. 

6.     How long do we retain your data?

SEAT will keep your personal data for the time necessary to fulfill the purpose for which they were collected. Mainly, when this purpose is extinguished, your personal data will be blocked for a period of 3 years from the end of the provision of the service offered (newsletters, advertising, query resolution, event assistance, electronic communications, etc.) or, in his case, until the interested party exercises his right of erasure. This period has been defined as provided in article 72 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

7.     What are your rights as affected individual?

The rights that you can exercise, as the owner of the data, are those indicated below:
 

Right

Content

Access

You can get information if SEAT processes your personal data, as well as consult your personal data included in the SEAT files.

Rectification

You can modify your personal data when it’s inaccurate as well as complete those that are incomplete.

Erasure

You may request the deletion of your personal that when, among other reasons, the data is no longer necessary for the purpose that were collected.

Objection

You may request that your personal information to not be processed. SEAT will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Limitation of the processing

You can request the limitation to the processing of your personal data in the following cases:

  • While objection of the exactitude of your personal data is being checked;
  • When the data processing is illegal, your object the deletion of your data and request the limitation of its use;
  • When SEAT does not need to process your data, but you need it for the exercise of defense claims;
  • When you have opposed the processing of your personal data for the fulfillment of a mission of public interest or for the satisfaction of a legitimate interest while it is verified if the legitimate reasons for the processing prevail over yours.

Portability

You can receive, in electronic format, the personal data that you have given us and those that have been obtained from your contractual relationship with SEAT, as well as to transmit them to another entity.

Channels for exercising rights: You can exercise these rights by written request addressed to SEAT, SA, SEAT Spain Division - Customer Service Department, Autovía A-2, Km. 585, Martorell, Barcelona or by sending an email to seat-responde@seat.es.

To exercise your rights, you must attach a copy of your ID or other document that proves your identity, and indicating the right you want to exercise.

If you consider that SEAT has not processed your personal data in accordance with the applicable regulations, you may submit a claim to the Spanish Data Protection Agency through the website www.aepd.es

The exercise of these rights is free of charge.

© SEAT, S.A.U. 2021. Total or partial reproduction is prohibited. All rights reserved.